Contact Our Support Team

We are committed to providing exceptional customer service to all gaming enthusiasts across India. Our dedicated support team is available to assist you with account inquiries, technical issues, responsible gaming concerns, and general questions about our platform. Whether you prefer live chat, email, or phone communication, we ensure prompt and professional assistance in accordance with Indian gaming regulations and responsible gambling standards.

Communication Channels & Response Times

  1. Live chat support available 24/7 for immediate assistance with urgent matters and account-related queries
  2. Email support at [email protected] for detailed documentation, complaints, and formal requests
  3. Telephone support at +91-11-4040-8888 for priority concerns during business hours (Monday-Friday, 10:00 AM – 8:00 PM IST)
  4. Response time for email inquiries typically within 24-48 hours
  5. Average chat response time less than 5 minutes during peak hours

Support Department Specializations

  1. Account Management: Login issues, verification, profile updates, and KYC documentation requirements
  2. Payment & Withdrawal: Deposit methods, transaction status, and withdrawal processing assistance
  3. Responsible Gaming: Self-exclusion options, deposit limits, and gaming addiction support resources
  4. Technical Issues: Platform bugs, game compatibility, and software troubleshooting
  5. Complaints & Grievances: Formal dispute resolution in compliance with Indian gaming laws

Last updated: January 18, 2026